Publications

Trust: The foundation of health systems

Health Policy Series 58

Overview

This study looks at the critical role of trust within health systems, exploring its impact on health care quality, functionality, and health outcomes. Trust is foundational for patients to seek timely help, share information, and adhere to treatment plans. For the public, trust in the health system’s ability to provide care, act in their best interest, and adapt to changing needs is essential.

Policy-makers must trust that the resources they provide for health systems will be used well. This book stands out by integrating perspectives from philosophy, sociology, economics, psychology, and medicine. It is forward-looking, exploring how new health technologies, data privacy, and artificial intelligence impact trust. It emphasizes the need for transparency, accountability, and combating misinformation to build and protect trust. It calls for active engagement of a diverse range of stakeholders and fostering of collaboration if we are to maintain trust and address power imbalances.

The study underscores trust’s role in health system transformation, stressing that effective, equitable care is impossible without it. It advocates for trustworthy leadership, based on transparency and communication and for better measurement and understanding of the dynamic nature of trust if we are to sustain the legitimacy and functionality of health systems.

Discover why trust is the cornerstone of effective health systems in this important new assessment. Dive into the complexities of trust, its impact on health care quality, and the necessity for transparency and accountability. With insights from multiple disciplines, this book is a vital guide for anyone invested in the future of health care.

WHO Team
European Observatory on Health Systems and Policies
Editors
Martin McKee, May C.I. van Schalkwyk, Rachel Greenley, Govin Permanand
Number of pages
90
Reference numbers
ISBN: 9789289059992
Copyright
CC BY-NC-SA 3.0 IGO

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