People and performance: capturing the population perspective on Health System Performance Assessment

25 February 2025 15:00 – 16:00 CET

25 February 2025, 15:00-16:00 CET

Health System Performance Assessment (HSPA) is often lacking in data on population views and experiences – which is key to understanding efficacy, efficiency, and, especially, quality. Tools like the People’s Voice Survey highlight important issues raised by populations regarding their health and changing how policy-makers conceptualize performance.

Join us to explore:

  • What role can data on population views, needs, and experiences have in health system performance assessment? 
  • What are the key factors for successfully integrating population feedback into health policy?
  • How to overcome challenges to capturing the population perspective?

Don’t miss this opportunity to learn how to put people at the heart of health system performance assessment.

SPEAKERS:

Margaret Kruk, Washington University in St. Louis, USA (Keynote)

Joao Breda, Office for Quality of Care and Patient Safety, World Health Organization Regional Office for Europe

Susanne Carai, Office for Quality of Care and Patient Safety, World Health Organization Regional Office for Europe

Günther Fink Swiss Tropical and Public Health Institute, Switzerland

MODERATORS: Dheepa Rajan & Erica Richardson (European Observatory on Health Systems and Policies)

 


Health Systems Performance Assessment spotlight series: shaping policies for progress

Policy-makers grapple with adapting their health systems to aging populations, chronic disease burdens, and rising health costs. Doing so requires a regular performance assessment to understand where the health system bottleneck is, where in the system the challenge is arising, and   what are the options for improvement.

This webinar spotlight series draws on a recent special issue of the Bulletin of the World Health Organization on health system performance. Two webinars will specifically showcase 2 aspects of HSPA which are particularly important in times of permacrisis:

  1. Population perspectives as key data points in HSPA
  2. How EU countries measure resilience in practice in their HSPA 

 

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